Description
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.
Published: 2026-11-06
Score: 5.3 Medium
EPSS: n/a
KEV: No
AI Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Remediation

No vendor fix or workaround currently provided.

Additional remediation guidance may be available on OpenCVE Cloud.

Tracking

Sign in to view the affected projects.

Advisories

No advisories yet.

History

Fri, 06 Nov 2026 19:30:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout

Fri, 06 Nov 2026 17:15:00 +0000

Type Values Removed Values Added
Description FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.
Title FreeScout: Administrative tools.php endpoint is accessible to low-privileged users, enabling filesystem enumeration and unthrottled brute-force of application secrets
Weaknesses CWE-287
CWE-307
CWE-538
References
Metrics cvssV3_1

{'score': 5.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N'}


Subscriptions

Freescout Helpdesk Freescout
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-11-06T17:04:28.448Z

Reserved: 2026-07-14T21:10:50.031Z

Link: CVE-2026-62850

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-11-06T17:18:33.157

Modified: 2026-11-06T17:18:33.157

Link: CVE-2026-62850

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-11-06T19:15:08Z

Weaknesses
  • CWE-287

    Improper Authentication

  • CWE-307

    Improper Restriction of Excessive Authentication Attempts

  • CWE-538

    Insertion of Sensitive Information into Externally-Accessible File or Directory